Responsibilities

About the team In line with ByteDance's globalization plans, there has been an increasing demand for payment services and financial services such as BNPL to: (1) enhance and support our current business needs; and (2) increase our service offerings to end users. As such, the need for payment services has gradually increased in our overseas business development strategy. Whether it's paying money to creators/users to encourage user growth, or offering paid services to users, payments have become an important step in our integrated service offerings. To deliver these capabilities, Global Payments ("GP") was established. GP operates through a group of licensed payments entities that are subsidiaries of ByteDance Ltd. About the role We are seeking a Compliance Lead with strong experience in running a compliance function within the financial services or payments industry in Indonesia. The candidate should have solid knowledge of regulations issued for Multi-Finance Instituition (MFI) entities regulated by Otoritas Jasa Keuangan (OJK), along with a strong understanding of AML/CFT requirements and experience engaging with regulators. Familiarity with regulatory developments related to Buy Now Pay Later (BNPL) and consumer financial services in Indonesia will be advantageous. This role requires someone who is self-driven, adaptable to change, and possesses strong leadership capabilities to guide the team in a fast-paced environment. Hands-on candidates who have additional experiences in supporting Category 1 licenses issued by Bank of Indonesia or P2P Licenses issued by OJK will be prioritised for interviews Responsibilities - Support the end-to-end licensing process for the company’s OJK multi-finance license, including regulatory analysis, application documentation, internal gap assessments, remediation tracking, and coordination with internal stakeholders and external advisors. - Act as a hands-on compliance partner to business and functional teams across ByteDance Group by providing practical advice on all MFI requirements relating to multi-finance, consumer financing, BNPL, AML/CFT, governance, outsourcing, IT/security, and regulatory reporting. - Draft, review, and help implement compliance policies, procedures, frameworks, and controls required for the company’s multi-finance and related regulated financial services activities in Indonesia. - Support the design and execution of key compliance programs, including AML/CFT, regulatory reporting, prudential consumer protection standards, compliance training, monitoring, issue tracking, and remediation management. - Prepare, review, and coordinate regulatory submissions, filings, notifications, and responses to OJK and other relevant authorities, ensuring accuracy, completeness, and timely delivery. - Monitor legal and regulatory developments in Indonesia, assess business impact, and work with relevant teams to implement required changes in a timely and effective manner. - Conduct and support regulatory risk assessments, enterprise-wide risk assessments (EWRA), AML/CFT risk assessments, and compliance gap assessments, and translate findings into clear action plans. - Support day-to-day regulatory engagement, including preparation for meetings, inspections, follow-up actions, and internal tracking of regulatory commitments. - Work closely with product, operations, legal, finance, risk, and technology teams to ensure regulatory and compliance requirements are appropriately embedded into business processes and control design. - Help build a strong compliance culture through training, awareness, guidance, and effective communication with stakeholders across the organization.

Qualifications

Minimum Qualifications - Strong experience in regulatory compliance within multi-finance, consumer finance, payments, BNPL, banking, or other regulated financial services businesses. - Solid understanding of the Indonesian regulatory framework, especially requirements relevant to OJK-regulated multi-finance companies, consumer financing, AML/CFT, governance, and regulatory reporting. - Proven experience working on licensing projects and interactions with OJK in a regulated environment. - Hands-on experience drafting compliance policies, procedures, risk assessments, and regulator-facing materials. - Strong analytical and communication skills, with the ability to interpret complex regulations and translate them into clear, workable business guidance. - Ability to work independently, manage multiple workstreams, and operate effectively in a fast-paced and evolving regulatory environment. Preferred Qualifications - 5+ years of relevant experience in regulatory compliance and AML/CFT, preferably within multi-finance, consumer finance, payments, or retail banking. - Hands-on candidates - Direct experience engaging with OJK, including licensing, regulatory reporting, supervisory reviews, inspections, or remediation matters. - Prior experience at OJK, a multi-finance company, or another regulated Indonesian financial institution would be a strong advantage. Candidates who have prior experience working at Cat 1 entities will be prioritised for interviews. - Experience supporting a newly established regulated entity or building compliance infrastructure in a growing business. - Familiarity with digital financial services, including compliance issues related to outsourcing, product governance, operational controls, and IT/security requirements.

Job Information